This means that the device doesn’t recognize the vehicle info in our database as a supported vehicle.
The most common reason for this error is having an updated calibration in your ECU that we have not yet seen.
The first thing to do is, make sure your device is up to date. Click here for instructions on how to update.
The fastest way to get your part number added is to follow the instructions below to email us the needed info.
Open the BDCARD
In the folder named “GMGAS”, there will be a file labeled ENGREAD.BIN, and some will have a TRANREAD.BIN also.
- Add the file(s) to the email as an attachment along with the information from the first two show settings screens, or the pictures you took of those screens.
- Include your name and address in the body of the email.
- Send the email to firstname.lastname@example.org with "Code 322" in the subject line, so we can add your part number.
You will be notified by email once your part number is added.