What do I do if I get an Error Code?

    HD error code

    Error codes are designed to tell you what the issue is. Snap a photo of the screen or record all the information on the screen associated with the Error Code. Follow the instructions on the screen. 

    If the issue still exists, try searching the specific code the device is giving you in our support section to see if there is additional information. Most common error codes will be listed with any specific troubleshooting steps that you might be able to try.

    If the issue persists, please contact our Technical Support Team using the "Contact Us" button below. Please make sure that you have your device, vehicle, and access to a PC computer.

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