How To Unlock Your BDX (40470/40490)

    June 23rd, 2020

    An unlock should only be purchased when your device is either married/installed on a vehicle and you are no longer able to return that vehicle back to stock, or if your device is out of the three-vehicle unlocks. Remotely unlocking your device does not add any additional features to your BDX. 

    • Click Here to purchase the unlock. 
    • Enter your devices serial number into the serial number field and click "Look Up Device."
    • Click "Continue" on the Device Found page. 
    • Enter your payment information select "Complete Purchase." 

    You will receive an email with the confirmation number. At this point, you are ready to unlock your device. 

    Note: This transaction is non-refundable.   


    To send the unlock to your device follow the steps below.

    • Power up your BDX. Please note that this will need to be done in the vehicle within the range of your wifi.
    • Scroll down to "Device Settings" and press the center button to enter the menu.
    • Select "Check For Updates" *If your device is not connected to wifi, you will be prompted to connect. 
    • Press confirm on the vehicle confirmation screen and then follow the on-screen prompts.
    • Once the update has finished, your device is unlocked and ready to be used in the vehicle again.
    • NOTE: The unlock can only be done via wifi update. You may not use the Device Updater to unlock the device.


     *This service is not available in the state of California.* 


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