VIN Mismatch Error

    October 25th, 2018

    The VIN or part number that the tuner is currently locked to does not match the one that it is reading off the PCM. Our devices can only tune 1 vehicle at a time.

    The tuner could be locked to another vehicle or the PCM in the vehicle may have been flashed by a dealership or local shop after the tune was installed, thus erasing the tune off of the ECM. If this is the case, current tuners including the GT, BDX and GTX can be reset over the phone. There may be a fee associated with the reset. 


    Current GT Diesel and GT Gas tuners are $250 (Part Numbers: 40410, 40417, 40420, 40428)
    GTX and BDX tuners (40460B, 40470) are $150 to reset.
    Discontinued tuners like the 40415, 40430,40440, and 40450’s are $150 to reset.
    Triple Dogs, and Power Pups can no longer be reset for additional vehicles


    • If the device is married to another vehicle and you have access to it, simply return that vehicle to stock. You can use an “unlock” to change to another vehicle. If the vehicle isn’t accessible give us a call and we can set up an RMA to unlock the device for $150.                                                                                                                                                                      
    • If you had your vehicle flashed by a dealer while tuned, there is no charge to unlock your device for as long as you have an invoice showing the vehicle has been flashed by a vehicle manufacturer dealer.                                                                                                                                                                                              
    • If you had your vehicle’s ECU/TCU/FICM replaced while tuned, there is no charge to unlock your device for as long as you have an invoice showing the vehicle has been flashed by a vehicle manufacturer dealer.                                                                                                                                                                                                   
    • If your vehicle has been deemed totaled while tuned, there is no charge to unlock your device for as long as you have an insurance statement or a police report.


    Please contact our Sales Department to facilitate the purchase of a Vin Unlock for your device. You can press the "Contact Us" Button below to choose your preferred communication preference.

    *"no charge to unlock" means we are waiving the unlock and processing fee's at no cost to you*



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