How do I Unlock my Bully Dog Device?

    June 24th, 2021

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    • GT
    • BDX
    • GTX
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    IMPORTANT

    An unlock should only be purchased when:

    1.  Your device is either married/installed on a vehicle that you are no longer able to return back to stock due to not having the vehicle anymore.
    2.  You bought a used tuner that was locked.  
    3.  Your device is out of the five-vehicle unlocks. (Single VIN lock on a GT)

    Remotely unlocking your device does not add any additional features to your device.

    Note: This service is non-refundable and this service is not available in the state of California. 

    To make sure your device needs reset or unlocked: Go to the Main menu-> Show Settings, then next to “Download”, or “Status” it will say “Installed” if it is currently locked to a vehicle, or it will say “Not Installed” if it is not locked.

    The GT devices can be reset remotely by contacting our sales team.  There is a $150 non-refundable charge to reset a GT.

    In order to get your device reset, or unlocked,  you will need to have the device with you and powered on when you call Sales.

    Sales can be reached at (407)774-2447.  Make sure to press the number for Sales to save time.


    IMPORTANT

    An unlock should only be purchased when:

    1.  Your device is either married/installed on a vehicle that you are no longer able to return back to stock due to not having the vehicle anymore.
    2.  You bought a used tuner that was locked.  
    3.  Your device is out of the five-vehicle unlocks. 

    Remotely unlocking your device does not add any additional features to your device.

    Note: This service is non-refundable and this service is not available in the state of California. 

    • Click Here to purchase the unlock. 
    • Enter your device serial number into the serial number field and click "Look Up Device." If your device is not found, please contact our sales department.
    • Click "Continue" on the Device Found page. 
    • Enter your payment information select "Complete Purchase." 

    You will receive an email with the confirmation number. At this point, you are ready to unlock your device. 

    To send the unlock to your device follow the steps below.

    • Power up your BDX. Please note that this will need to be done in the vehicle within the range of your wifi.
    • Scroll down to "Device Settings" and press the center button to enter the menu.
    • Select "Check For Updates" *If your device is not connected to wifi, you will be prompted to connect. 
    • Press confirm on the vehicle confirmation screen and then follow the on-screen prompts.
    • Once the update has finished, your device is unlocked and ready to be used in the vehicle again.
    • NOTE: The unlock can only be done via wifi update. You may not use the Device Updater to unlock the device.


     



    IMPORTANT

    An unlock should only be purchased when:

    1.  Your device is either married/installed on a vehicle that you are no longer able to return back to stock due to not having the vehicle anymore.
    2.  You bought a used tuner that was locked.  
    3.  Your device is out of the five-vehicle unlocks. (Single VIN lock on a GT)

    Remotely unlocking your device does not add any additional features to your device.

    Note: This service is non-refundable and this service is not available in the state of California. 

    The GTX devices can be reset remotely by contacting our sales team.  There is a $150 non-refundable charge to reset a GTX.

    In order to get your device reset, or unlocked,  you will need to have the device with you and powered on when you call Sales.

    Sales can be reached at (407)774-2447.  Make sure to press the number for Sales to save time.



    IMPORTANT

    An unlock should only be purchased when:

    1.  Your device is either married/installed on a vehicle that you are no longer able to return back to stock due to not having the vehicle anymore.
    2.  You bought a used tuner that was locked.  
    3.  Your device is out of the five-vehicle unlocks. (Single VIN lock on a GT)

    Remotely unlocking your device does not add any additional features to your device.

    Note: This service is non-refundable and this service is not available in the state of California. 


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