WiFi Update: This is usually resolved by then taking the device to a Windows PC and using the Device Updater to “Automatically Check for updates”. REMEMBER to return the vehicle to stock before updating the device.
Device Updater: Most of the time failed updates using the device updater are caused by antivirus programs/firewalls etc. Some of these programs can add the device updater to a "safe" program list or can be temporarily disabled.
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