The time frame for repairs is 7-10 business days from the time our returns team receives it. At times it will be longer due to high volume or holiday closures. If you have an email on file you will be notified of the device coming back to you when it is ready to ship.
*Federal holidays that FedEx observes as well as closures for our company during Holidays will delay shipments.
We will be closed to observe the following holidays:
• Memorial Day May 30
• Juneteenth Jun 20
• Independence Day Jul 4
• Labor Day Sep 5
• Veterans Day Nov 11
• Thanksgiving Nov 24
• Day After Thanksgiving Nov 25
• December 25th Celebration Dec 26
You can find the latest FedEx observed holidays by country Here