- If the file was just loaded to the device, unplug, and power cycle the device.
- If the problem persists the DLX file may be corrupted and
- Create a new DLX file with Livelink
- Reload the file to the device and power cycle the device
- Set up your configuration
If the problem still persists then we will need to further troubleshoot the issue, please contact our Technical Support Team with your device, vehicle, and a PC computer present.