This indicates that there is firmware corruption and potentially a hardware failure on your unit. This can also be triggered by a failed update over WIFI.
- Check the Device info: scroll down 4 quarters of the way and you will see “Vbatt” which usually next to it would indicate that there is an ADC error.
- Check for Device Info: Tune Revision Check to see if it has a N/A or missing from the device.
- Use the Device updater, “display device settings and serial number” this way you can access the menu and be able to confirm if any of the data is missing. Without having to get into the device info menu.
- If you find missing data, select Automatically check for updates.
Device Name: LivewireTS
Device Part#: 5015PN (FORD)
Serial Number: LT010320814BF
Firmware Version: 126.96.36.199 build 0
MB SCM: b03ea84
Preloaded Tuning: Supported
Custom Tuning: Supported
Tune Revision: N/A
Unlocks Left: 4
Married Status: Unmarried
Total Flashes: 9
Support Info: N/A
VBatt: ADC error
Wifi Version: 0.0
EEC Type: 65535
If this all fails we will need you to contact our support team: